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The company, which did not admit wrongdoing, agreed to allow access to both its gay and straight dating sites with a single subscription, to display its gay dating services more prominently and to establish a settlement fund to pay people who can show they were harmed by the company's policies.Michelle Garcia, writing in the LGBT-interest magazine, The Advocate, also said that, like e Harmony, Compatible Partners attracts high-quality customers.Satoshi Kanazawa said that part of the success of e Harmony can be explained by the high cost of entry in terms of the amount of time required to answer the initial questionnaire—over 18 hours, although other sources put the time to complete the relationship questionnaire at approximately one hour.
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A recurring complaint by eharmony customers for years is the misuse of the website to incur auto-renewals from members.
Members frequently discover that the website lacks a stable cancellation for membership or the auto-renewal subscription.
About one in five people are rejected by the service for reasons including that the user is currently married or has been married more than four times, provides inconsistent answers in the profile, fails its "dysthymia scale", or is identified as possibly having "severe depression".
Users looking for a same-sex relationship will be matched on e Harmony's sister site,
Although this is a minor update I wanted to highlight a few fixes and revisions that I feel are important.